YOUR FIRST VISIT - MADE SIMPLE.
We understand that meeting a new provider can feel a little uncertain — but at Nima’s, our goal is to make your experience feel calm, welcoming, and completely stress-free.
We're here to make your first visit seamless — so you can relax, feel cared for, and look forward to what’s ahead.
NIMA'S CONSULTATIONS
We are committed to in depth consultations to provide a realistic timeline and price quote to achieve your goals. Consultations require a non-refundable retainer of $50-100, which can be applied to any service. Consultations are scheduled for 30 minutes. In person consultations are required for med spa services and hair extensions. . Regular hair and facial conAt Nima’s Salon & Spa, we believe every transformation begins with a thoughtful conversation. That’s why we’re committed to in-depth consultations that provide a realistic timeline, personalized plan, and transparent pricing to help you reach your goals.
Consultations are 30 minutes and require a non-refundable retainer of $50–$100, which can be applied toward any future service.
For all hair extensions, an in-person consultation is required prior to booking.
For hair, nail, and facial services, consultations are included as part of every scheduled appointment.
Please note: Advanced hair and skin repair or corrective work typically requires a series of 3 or more visits for optimal results.
We’re here to set clear expectations and support you every step of the way.
SCHEDULING + CANCELLATIONS
To reserve your appointment at Nima’s Salon & Spa, a valid credit card is required at the time of booking.
Out of respect for our providers and fellow guests, we kindly ask for at least 24 hours’ notice for any appointment changes or cancellations.
To keep your reservation, appointment confirmation is required. If your appointment is not confirmed or cancelled by 10:00 PM the evening prior, it will be automatically released and considered a no-show.
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Cancellations within 24 hours will incur a charge of 50% of the scheduled service, regardless of the reason.
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No-shows and same-day cancellations will be charged 100% of the scheduled service.
We appreciate your understanding and cooperation in helping us maintain a smooth and respectful experience for everyone.
NIMA'S ASSOCIATES
At Nima’s Salon & Spa, we are a teaching salon committed to excellence, growth, and education. While all color formulations, lightening services, precision cutting, and extension installations are exclusively performed by your primary provider, you may also be supported by a licensed and trained Associate during your appointment.
Tasks such as shampooing, toning, single-process color applications, extension removal, blow drying, and hair prep may be performed by our Associates under the guidance of your provider. This collaborative approach allows us to deliver efficient, high-quality service while nurturing the next generation of beauty professionals.
We appreciate your trust in our team and are proud to offer a salon experience that blends mentorship, mastery, and care — every guest, every day.
HAIR SERVICE ADJUSTMENTS
At Nima’s Salon & Spa, we view hair as a form of art — a collaboration between your vision and our expertise. Our providers are committed to delivering thoughtful, customized results that honor both your goals and the integrity of your hair.
If any adjustments are needed, we’re happy to offer a complimentary refinement within 7 days of your original appointment, at the discretion of your provider. Please note that significant changes or requests beyond the original consultation may require additional services and charges.
For services such as lightening, color corrections, or hair repair, achieving your desired result may take multiple sessions to ensure the health, strength, and longevity of your hair.
We do not offer refunds on services, but we are always open to conversations that support your satisfaction and long-term hair goals.
Creating a Calm, Safe Space for All
At Nima’s Salon & Spa, our goal is to provide a peaceful and restorative experience for every guest. To help us maintain a serene environment in our med spa treatment areas, we kindly ask that you refrain from using mobile phones during services.
For the safety and comfort of all guests, children under the age of 6 and pets (with the exception of service animals) are not permitted in the salon or spa.
Children who are not receiving a scheduled service may not accompany you to your appointment.
Thank you for helping us create a relaxing, welcoming space for everyone.
PRIVACY POLICY
At Nima’s Salon & Spa (“Nima’s”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website https://www.nimassalonspa.com and any affiliated pages or services.
By using our website or engaging with our services, you agree to the terms outlined in this policy.
Information We Collect
When you engage with Nima’s online or in person, we may collect the following types of personal information:
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Contact details: Name, email address, phone number, mailing address
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Billing and payment information
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Booking and service history
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Automatically collected data: Browser type, IP address, device identifiers, site usage statistics (via cookies and similar technologies)
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Communication history: Emails or messages exchanged with our team
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Preferences and service feedback
This information helps us personalize your experience and deliver the high level of service you expect from Nima’s.
How We Use Your Information
We use the information we collect to:
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Provide and improve our services
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Process appointments and transactions
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Respond to inquiries and deliver customer support
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Send service updates, confirmations, and administrative messages
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Share relevant news, promotions, and offerings (only if you opt-in)
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Monitor and improve website performance and user experience
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Comply with legal obligations and enforce our policies
You may opt out of promotional emails at any time by clicking "unsubscribe" in the message or contacting us directly.
Cookies & Tracking Technologies
Nima’s uses cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies do not contain personal information unless you choose to provide it.
You can manage your cookie settings through your browser preferences. Please note that disabling cookies may impact certain site functionality, including booking services.
Third-Party Tools & Links
Our website may include links to third-party platforms, including online booking systems or e-commerce partners. While we carefully select our partners, we are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before submitting any personal information.
Information Sharing & Disclosure
We do not sell or rent your personal data to third parties. Your information may be shared only with:
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Trusted service providers who support our business operations (e.g., booking platforms, payment processors)
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Law enforcement or government entities when required by law or to protect our rights
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Consent-based marketing partners, if applicable
All third-party partners are required to adhere to confidentiality agreements.
Data Security
We take data protection seriously. Our systems are protected by industry-standard encryption, access controls, and security protocols to safeguard your information. While no method is 100% secure, we are committed to maintaining the highest standards of privacy and protection.
Your Rights & Choices
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your data (when legally permissible)
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Withdraw consent to receive marketing communications
To exercise your rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, with an updated “last revised” date. Continued use of our services after changes are posted constitutes your agreement to the revised terms.
Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please reach out:
Email: hello@nimassalonspa.com
Mailing Address: Nima’s Salon & Spa, 3915 Towne Club Pkwy, Cumming, GA
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